TennCare3.7.2 - App Store

The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web.

Manage and view your cases anytime you want - right from your phone. You can use the TennCare Connect app to check the status of your case, review your health plan information, view your letters, or send us a photo of required documents. If eligible, you can update your contact information, household information, add/update pregnancy records, and add/update your assisting person. You can also add/update your household’s employment income, self-employment income, or other income (not from a job). Eligible users can now renew their benefits directly from the app.

Our app works best with smartphones.

FEATURES
View your cases:
. Setup a new TennCare Connect account if you don’t already have one
. Check the status of your coverage
. Review your health plan information
. Find out if it’s time to renew your coverage

Log in securely:
. Log in to your TennCare account using Face ID to quickly access your account information

Manage account settings:
. Change your password
. Change your email
. Change your security questions
. Sign up to go paperless and view letters we send you
. Enable or disable Face ID authentication

Manage documents:
. Upload photos of the files or forms we need from you
. View submitted documents and documents that were mailed or faxed

Report changes about your household:
. Add or update your phone number(s)
. Update your mailing and home address
. Update relationships in your household
. Add or update your other health insurance
. Add or update pregnancy records
. Add or update your case’s assisting person
. Add or update your household’s employment income, self-employment income, or other income (not from a job)

Renew your benefits:
. Start, continue, or submit your renewal

View your appeal information:
. Check the status of your appeal and upload documents
. Add a reminder of your scheduled appeal hearing to your smartphone calendar

TennCare is committed to making it easier for you to manage your benefits. Leave a review and tell us what you think about the TennCare Connect app. We will use what you tell us to make the app better.

Version History In this update we’ve fixed several issues and provided usability improvements. 3.7.2 Oct 5 In this update we’ve fixed several issues and provided usability improvements. 3.7.1 Sep 23 In this update we’ve fixed several issues and provided usability improvements. 3.7.0 Sep 12 Enhancements and defect fixes. 3.6.0 Jun 13 This update includes a revised flow for your identity verification process and provides usability improvements. 3.5.2 May 10 This update includes a revised flow for your identity verification process and provides usability improvements. 3.5.1 Apr 10 This update includes a revised flow for your identity verification process and provides usability improvements. 3.5.0 Mar 14 In this update we’ve fixed several issues and provided usability improvements. 3.4.2 Feb 7 In this update we’ve added the ability to apply for coverage and provided usability improvements. 3.4.0 12/13/2025 In this update we’ve fixed several issues and provided usability improvements. 3.3.1 10/11/2025 In this update we’ve fixed several issues and provided usability improvements. 3.3.0 09/13/2025 In this update we’ve fixed several issues and provided usability improvements. 3.2.0 06/14/2025 In this update we’ve fixed several issues and provided usability improvements. 3.1.0 03/14/2025 In this update we’ve fixed several issues and provided usability improvements. 3.0.1 02/27/2025 In this update we’ve fixed several issues and provided usability improvements. 3.0.0 12/14/2024 In this update we’ve fixed several issues and provided usability improvements. 2.9.2 10/11/2024 In this update we’ve fixed several issues and provided usability improvements. 2.9.1 09/25/2024 With this update, we’re introducing our redesigned Log In screens, Account Management flows (Create Account, Forgot Username, Forgot Password, and Link Case), Help Center flows, and pop-ups. Users can now view details about the documents they mailed or faxed to TennCare. Eligible users can also renew their benefits directly from the mobile app. 2.9.0 09/14/2024 In this update we've fixed several issues and provided usability improvements. 2.8.1 07/12/2024 In this update we've fixed several issues and provided usability improvements. 2.8.0 06/14/2024 In this update we've fixed several issues and provided usability improvements. 2.7.1 04/16/2024 With this update, we’re introducing our redesigned Letters Center and Settings features. We also redesigned our Appeals flow to allow you to view more information about your appeal. If eligible, you can also submit appeal continuance and/or withdrawal requests. We expanded Report Changes to allow you to update your household information. We updated the My Submissions feature to allow you to view submissions you completed in TennCare Connect. 2.7.0 03/16/2024 In this update we've fixed several issues and provided usability improvements. 2.6.1 01/20/2024 In this update we've fixed several issues and provided usability improvements. 2.6.0 12/16/2023 In this update, we’re introducing our redesigned Document Center and Report Changes features. Users can now report changes to their case’s assisting person, employment income, self-employment income, and other income (not from a job). We’ve also expanded the Health Plan feature to allow users to submit and view change requests for their household’s assigned health plan. 2.5.0 09/15/2023